Las reservas están sujetas a disponibilidad de: lugar e idioma. No se requiere un número mínimo para comenzar la excursión, a menos que se especifique.
During our tours, the guide performs the explanations only in the language stated in the Tour details.
There will be no penalty for cancellations of excursion bookings communicated in writing to the organisation at least two days prior to the booked excursion date. From two days prior to the excursion departure, the payment of the entire amount will be due and no reimbursement will be granted.
No reimbursement will be granted to any client who is not at the place of departure at the time established; similarly, no reimbursement will be granted to clients who lose contact with the guide or who do not complete the excursion.
Si por alguna razón la organización cancela la excursión, el cliente puede reclamar el reembolso solo de la suma pagada. Durante los períodos de mayor asistencia, a pesar de las reservas, la entrada a los museos podría estar sujeta a retrasos en el horario preestablecido, que no son atribuibles a la responsabilidad del guía.
Where, due to operational difficulties or reasons beyond its control (travel conditions, strikes, changes in opening hours, closure of museums, delays or other problems), the organization should be obliged to change the program, then an alternative itinerary and/or visits to other museums will be proposed, without any variation to the established tariff, and the client will be informed prior to departure.
Unless otherwise stated, excursions are free for children under the age of eight (8); Show a document proving children’s age, upon request.
Las excursiones programadas en el programa no están cubiertas por un seguro de terceros. El guía no puede aceptar la responsabilidad por daños causados por terceros o por razones que escapan a su control, y no se hace responsable de la pérdida de objetos de valor, equipajes u objetos durante las excursiones.
The program and the tariffs indicated are to be considered valid for the period specified in the calendar, unless otherwise specified.
